Alert Blog Reviews

We are always looking for new applications for social media outlets right? How can we get our message out to more people? How can we create community amongst customers? How we can get 40,000 people to follow us as we escape from the law? Whoa, wait a minute. That last one doesn’t seem very ‘marketing’ oriented does it? Well, that’s because it’s not and it is really a slow news day at least from this blogger’s perspective. So let’s instead follow the tale of the rocket scientist who escaped from a jail in England and has spent the last 4 months taunting police through his Facebook presence . I say rocket scientist because it wasn’t like he just went to jail and was getting ready for a long stint in the slammer (very 40’s gangster film sounding isn’t it?). No, in fact, he was getting close to the end of a seven year sentence for aggravated burglary but now he may have to find another way to work out his aggravation. Mashable reports A British man who has spent the four months following his prison break taunting police with clues and rude gestures on Facebook has finally been caught by Scotland Yard. After he disappeared from a minimum-security prison in Suffolk in late September, the man (named Craig Lynch) posted status updates about what kind of steak he was eating, the temperature, and his New Year’s plans, stopping just shy of giving police enough information to find him. He even posted profile pictures with signs mocking his pursuers. How about this for a marketing angle. You can breath new life into the Robert Downery, Jr. movie Sherlock Holmes with the obvious Scotland Yard connection. Maybe a little time travel for Mr. Holmes to the future could be in the works for Sherlock Holmes 2 as he tracks notorious villains and the like using social media. Heck, he already has the CGI stunt part of the future down so why not go all out? Turns out Mr. Lynch may have been more of a prophet than anything else The “About Me” section of his Facebook profile said: “You’ll have a laugh with me but it will end in tears. It always does.” Not the happiest of endings I suppose but what did he expect, privacy with Facebook?

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Escapee Using Facebook to Taunt Police is Caught

The online space is certainly trying hard to cut the apron strings associated with traditional media techniques and practices. It can be hard though, to completely separate from something that may still have value. Think about how nice it was (or still is) to go back “home” and get that meal that you just can’t make on your own. While you never want to be back there 24 / 7 again there are certain things that are part of our past that will always have great value and we get to take the best of those things with us. The same concept may apply to the Internet marketing world as well. As much as we try to break away and create our own identity separate from the traditional world of content generation, advertising, PR and every other piece of the overall marketing mosaic, there may be some things that will always have a place. One of them might even be snail mail. An article in the Wall Street Journal talks about how there may be certain aspects of snail mail that carry importance even in the rush to digitize everything in our business lives. While not right for every business, part of the relationship building that we talk of as the most important aspect of the social web can be cemented with a good old fashioned handwritten note. For instance: Looking to cut costs amid the recession, Alicia Settle initially thought it would be a good idea to eliminate her company’s annual direct mailing. Spending about $20,000 on the personally signed letters, which offered customers a discount on early orders, seemed indulgent for Per Annum Inc., which sells city diaries, albums, and planners in the struggling corporate gift market. But after swapping snail mail for email last year, Ms. Settle saw a 25% drop in early orders compared with the same period the previous year. “We realized we had made a huge mistake,” says Ms. Settle, president of the New York firm. This is one of the dangers of taking established businesses and preaching that since online is the wave of the future that you need to go there. Damn the torpedoes and full steam ahead into the future! Sure businesses do need to evolve but to what extent is completely dependent on what kind of business it is, what their existing customers are used to and how new customers can be attracted to the offerings. As a result, you don’t want to throw the baby out with the bathwater so there may be room to get rid of some traditional marketing that is certainly unproductive in the new world order while keeping others. These “old school” activities like handwritten thank you notes and other techniques now are part of the whole social marketing fabric that can serve to benefit the new and the old customers. They are actually part of social media. The idea is to send something that’s more appealing than “junk” mail and potentially more noticeable than an email message, says Eric Anderson, a professor of marketing at Northwestern University’s Kellogg School of Management. That allows business owners “to offer a personal touch the larger firms may not be able to have,” he says. Prof. Anderson says other business owners are trying to figure out how to integrate Web marketing—such as email campaigns, banner ads and social-networking sites—with direct mail. “The introduction of new media has forced [business owners] to go back and revisit the whole playbook on what’s the best way to communicate with customers,” Mr. Anderson says. Ms. Settle, for instance, plans to use e-marketing to complement the hand-signed direct-mail piece, not replace it. So how do you incorporate the best of the old and the new in your business? Have you made a “pendulum swing” adjustment and taken away too much of what was once effective? Did you then find that part of the old way of doing things could still serve you well? Where is the happy medium and what might it look like moving forward?

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Can Snail Mail Be Part of Social Media?

The Marketing Executives Networking Group is a group of 2000 marketing executives (10 points if you already guessed that ) at the VP level and higher. Recently, the group’s leadership asked members to name their favorite blogs by non-MENG members—and guess who was part of the top 20? Oh, I guess the title kind of gave it away, didn’t it? That’s right, Marketing Pilgrim . Seth Godin’s blog took top honors, with 59% of execs naming that as a favorite. Mashable was second with 38%. Tied for third were Chris Brogan’s Community and Social Media and Guy Kawasaki’s How to Change the World (30% each). One in five named Tom Peters’ blog , tied with Duct Tape Marketing to round out the top five (with six blogs ). The rest of the top twenty: Andy Beal’s Marketing Pilgrim Avinash Kaushik’s Occam’s Razor Ben McConnell & Jackie Huba’s Church of the Customer Brian Solis’s PR 2.0 David Armano’s Logic + Emotion David Meerman Scott’s Web Ink Now Denise Lee Yohn’s Brand as Business Bites Jeremiah Owyang’s Web Strategy John Moore’s Brand Autopsy Joseph Jaffe’s Jaffe Juice Mack Collier’s The Viral Garden Shelly Palmer’s MediaBytes Steve Hall’s AdRANTs Valeria Maltoni’s Conversation Agent What do you think? Are there any you’re surprised to see there? What do you think is missing?

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Marketing Pilgrim One of Top 20 Most Read Marketing Blogs

It’s true to state that different businesses take different approaches to using social media, whether that is blogging, tweeting, creating facebook groups and fan pages or utilising LinkedIn . Small businesses have gained online advantage with their small size flexibility giving them the confidence to stand out for their brand and engage with their audience. It’s key to online success for all business sizes that the “social” element of social media and twitter is really appreciated. Both the smaller, and large businesses which do well in social media are those who embrace with open arms the opportunities it gives. Small businesses are doing well because: – They are taking advantage of their size and “knowing their customer” – They often have just one person tweeting for the firm and no chain of command to define the social media approach. – They socialise and build real business relationships on Twitter and other social media platforms, in the way that traditionally they would offline at places like the Chamber of Commerce. And – it is much cheaper to do so! Larger businesses shouldn’t be afraid to get involved on Twitter and other social platforms. As an organisation you can learn from listening to what is already happening in your area of expertise by using Twitter Search to check out content, tone and discussions, as well as googling to find out if competitors are using social media, and how. Twitter and other socialmedia platforms can work well because business does work on trusted connections, and the online medium of Twitter is just the new extension of that. Businesses will do best when they work within the context of their own environments and answer the unspoken questions (Is it safe for my business, won’t it take too much time, what if it goes wrong, what if an employee talks about us or our work…) honestly and up front before taking action online. At the same time, if you’re not involved you’re missing a great opportunity, and if you don’t test the waters, you’ll never know if it works for your business. When you do dip a toe in the water, you’ve got all those experiences built from networking offline in the “real world” in the corporate environment. Use the right people, who are interested in social media and your subject, and you’re off and running and born to tweet! © 2008 TwiTip Twitter Tips . Big Business: Don’t lose out to small businesses on Twitter

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Big Business: Don’t lose out to small businesses on Twitter

Image via Wikipedia Okay so last year I ran a few posts featuring reader questions I’d received through the contact form. It was great because I’d post the question and then the readers would comment to help answer them. Here are a few I think worked out well last year: Answer A Reader Question: Promoting Local Events on Twitter Answer A Reader Question: Multiple Twitter Users In Business Answer A Reader Question: My Twitter Account Was Phished! Answer A Reader Question: Top Tips Answer A Reader Question: Twitter Bullies Answer A Reader Question: Twitter Etiquette? Since it seemed to be a pretty popular type of post (from both sides), AND because Twitter and social media relies heavily on helping people, I’d like to bring that back as a regular feature, so send in your questions ! © 2008 TwiTip Twitter Tips . Bringing Reader Questions Back To TwiTip

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Bringing Reader Questions Back To TwiTip

Search marketers are always interested in local marketing and search. It’s where the rubber meets the road for many businesses including the enterprise (i.e. big box stores) whose real representation of their brand is the local store that someone goes into to buy products. If the local experience is bad then the brand is bad in many consumers’ eyes. So getting down to the local level is critical for marketers especially in the age of continuing social media adoption and influence. Now there is local and there is hyperlocal. Hyperlocal is just as it implies it is getting down to the street level for reporting of local news and events. Noted hyperlocal blogger Matt McGee of hyperlocalblogger.com says this Hyperlocal blogging is writing about the streets where you live. It’s blogging about local news, local events, local businesses — anything that’s happening in your hometown, city, street, or neighborhood. Hyperlocal blogs often talk about things that traditional media ignores, the stuff that’s too small or not important enough to a wide range of people. Well, it appears that what traditional media ignores the VC and M & A crowd are finding interesting. According to theDeal.com While newspapers have been decimated by the economics transforming today’s media industry, Web sites that report news and deliver other content at the neighborhood, or “hyperlocal,” level, are bursting with life, with many of them becoming sought-after targets by big media and big tech companies. It is getting harder to ignore the concentration on the local level that is becoming one of the most important elements for B2C and some B2B online business success. The sound and fury around the mobile market with Google and Apple squaring off is just as much about local search as it is a device. The mobile device and its growth is perfectly suited for the hyperlocal crowd for both creating content and consuming it as well. Chris Brogan talks today about how interesting it would be to be able to geotarget outbound tweets to make sure the local interest of a tweet is not shared across a larger group that don’t have any access or real concern for the data. If you want to judge how big this is by the money it attracts thedeal.com tells us …hyperlocal startups continued to get funded. In December, Outside.in Inc., which pulls together neighborhood blogs and other local content, announced it had closed a $7 million Series B round of funding, led by existing investor Union Square Ventures, with participation from new investor Turner Broadcasting System Inc. As part of Turner’s investment, CNN.com will use Outside.in’s aggregation and curation tools to power hyperlocal news across all of its sites. The new round brings Outside.in’s total raised to $12 million. And let’s not forget FourSquare’s growing success Over the summer, one of the most competitive early-stage fundings the VC industry saw all last year was that of FourSquare Labs Inc., which encourages people to share their whereabouts from local restaurants and businesses via their mobile phones. Union Square and O’Reilly AlphaTech Ventureswon the honor of funding FourSquare’s $1.35 million Series A, announced in September, with Jack Dorsey, a co-founder of Twitter Inc. and the mobile payments startup Square, serving as an angel investor in Foursquare. How are you and your business addressing the hyperlocal craze? If you aren’t is your competition getting involved? It could be that in the very near future the first to find a hyperlocal hook into a market will be the winner.

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Hyperlocal Being Targeted by M&A and VC Crowd

Tweets appear to be a pretty powerful 140 characters in some areas these days. In fact, based on this story there may be a whole new slice of the legal industry that can be created. Imagine the TV ad at 2 am “Has someone tweeted something about you that isn’t true? Have you suffered damage to your life in general because of a Twitter user with a mean streak? The Law Offices of Twit, Tweet and Twote can help you get your good name back one character at a time.” I just got a shiver up my spine just thinking about that as reality but in this new world order you never know. I bring this up because it appears that some people are not taking tweets lying down and taking legal action regarding comments. This is not the same as the imitator accounts suits that cropped up last year. This one (unfortunately) involves Kim Kardashian and a diet doctor (I am going to let you insert your own comments here because I don’t want to get sued but it’s so tempting). Media Post reports The doctor behind the Cookie Diet has sued celebrity Kim Kardashian for allegedly defaming him in on Twitter. The reality TV star allegedly tweeted in October that Dr. Sanford Siegal was “falsely promoting” that she was on the cookie diet. “Not true! I would never do this unhealthy diet! I do QuickTrim!,” she allegedly said via Twitter. “If this Dr. Siegal is lying about me being on this diet, what else are they lying about? Not cool!” In a lawsuit filed last week in state court in Florida, Siegal alleges that these statements are false and defamatory. The diet doctor also alleges that Kardashian — who reportedly earns $10,000 per tweet as an endorser — was on QuickTrim’s payroll at the time. This dust up occurred when the doctor linked to an article about his diet that claimed Ms. Kardashian was using his diet. A cease and desist ensued and the doctor took the link down. Here’s where the ‘pay per tweet’ issue takes center stage in light of recent FCC rules that have gone into effect. Regardless of whether Siegal can prove libel, the allegations in the case highlight some of the issues the Federal Trade Commission aimed to address with its new blogger rules. The FTC’s new guides, which took effect Dec. 1 (after the alleged Kardashian tweets), state that bloggers should disclose all material connections between themselves and companies whose products they write about. Kardashian allegedly touted QuickTrim while disparaging the Cookie Diet without disclosing that QuickTrim was paying her, according to Siegal’s lawsuit. So what’s the law here? You have Kardashian allegedly making money on a tweet but not making note of it. Do the new disclosure rules apply to ‘micro-bloggers’ as well as bloggers? Was the doctor legally responsible for linking to a third party article that was believed to be untrue? Apparently there is no clarity around this because different government agencies may see each situation differently. Some government agencies might view that link as an endorsement of the article’s content, said Eric Goldman, director of the High Tech Law Center at Santa Clara. In late 2008, the Securities and Exchange Commission said in proposed new guidance that companies could be liable for fraud if they link to material created by other publishers that contains false information — even though the federal Communications Decency Act says sites are immune from liability for material created by third parties. Despite the SEC guidance, Goldman says it’s not at all clear that either courts or government agencies would view the links to news articles on CookieDiet.com as problematic. “We don’t know the answer to the simple question: Are you endorsing content by linking to it?” So who will win on this one? We may never know. The laws and more importantly their enforcement are so new there is going to be some rough sledding ahead for some social media folks. These matters of law will take time to develop like all other Internet law has. With the economy still stumbling along and the litigious nature of our current society many might start looking for social media opportunities to hit the legal judgment lottery. As a result there may be a run on these kinds of things. While it will be interesting to watch this may serve as a cautionary event for many in the new world order of the blogosphere and micro-blogsphere alike. Or it may turn out to be a non-event. Your take?

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Social Media Lawsuits: Another 2010 Trend?