Alert Blog Reviews

If you are easily the number 3 horse in a three horse race does it do you any good to start saying negative things about how you race? Probably not. In fact, it’s probably better for you to act a little more confident, train a little harder and do something that will move you out of the basement. This horse I am referring to is Microsoft’s Bing. One of the ways that they have decided to move up in the race is to ingest the number 2 horse (Yahoo), which is a decent play but the final product is still very far off. In the meantime it’s best not be saying the following in a Bing forums thread as reported by Search Engine Roundtable , especially if you are Program Manager at Bing Webmaster Center, Brett Yount It is well known in the industry that MSNbot is fairly slow. Ok, maybe it is well known to the industry insider but the rest of the world may not have that level of understanding. When you say something like that though now they can and not much good can come from that kind of ‘exposure’. Bing has had a pretty quiet start to the new year thus far. With all of the talk of mobile devices and mobile ad platforms and things of the future maybe that warrants Bing being left out of the conversation? Whatever the reason, maybe the better way to make the news is to be reporting on upgrades and improvements like the number one horse has been doing for the past three plus months. Ooops, I forgot. Steve Ballmer was busy promoting Bing at CES this week with inspiring words of innovation like these which I found in Forbes “More than ever we are delivering the experiences that people want, where they want them, wherever they are,” Ballmer said in his second-ever keynote speech at the Consumer Electronics Show on Wednesday night. “And of course we Bing we Bing we Bing we Bing Bing Bing all the time, at least in my world.” I don’t know about you but this kind of ‘activity’ isn’t exactly inspiring me to confidence that Bing may never be more than a distant second with its Bingahoo offering to Google for a very long time. Your thoughts?

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Bing Needs to Say Something Different

If you have spent any time around the social media circles discussing business success stories you have heard a lot about Dell. In fact, you have probably heard so much about Dell that you know that the have claimed to have generated around $3 million in sales through their Twitter efforts. Of course, this is of interest because measuring success in social media is one of the most important topics that the industry can take on. Well, now Dell has updated their data so it’s time to spruce up those decks touting Dell’s social media success. Bloomberg reports Dell Inc., relying on social- networking sites to drum up sales of personal computers, said its promotions on Twitter have helped generate more than $6.5 million in orders for PCs, accessories and software. The number of users signing up to get Dell’s tweets has risen 23 percent in the past three months and now numbers 1.5 million, said Manish Mehta, vice president of Dell’s online unit. More than 100 employees send out the tweets — Twitter’s 140-character messages — over 35 different channels. The $6.5 million number is what has been generated since the inception of these efforts about 2 years ago. So let’s face it, this is not the kind of number that makes everyone say “Wow, this is a runaway success!” since Dell is a $61 billion company. Regardless of that, Dell is committed. “It’s a very vibrant channel for us and it’s growing aggressively,” Manish Mehta, VP of of Dell’s online unit said in an interview. “It’s not just our reach and growth that has progressed, it’s that it’s happening globally.” Dell reaches Twitter users in 12 countries, including the U.S., Brazil, Mexico, China and Japan. Brazil’s Twitter users spent $800,000 in the past eight months, Mehta said. Now, the industry will continue to show off Dell as an example of Twitter generating revenue and that’s fine. My question is to anyone at Dell: How much do these efforts that generates this revenue cost? What is your ROI based on the time investment of your staff etc? Once these numbers are revealed then there will really be something to talk about.

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Social Media Darling Dell Updates Numbers

It appears that it is finally safe to say that if mobile hasn’t completely arrived it is certainly in the room and recognized for its potential. Should we declare 2010 as the ‘Year of Mobile’? Sure, why not. There will be others and honestly it means nothing to hype it. Let’s look at what’s actually going on at street level. Over at the ZDNet’s  Between the Lines blog , Larry Dignan tells us about a survey from the Bernstein Research’s Jeffrey Lindsay did some research among 360 smartphone users that follows up some initial research he did in the mobile advertising space. Here is some of the information that you may find interesting 67 percent of respondents said that smartphones increased their Internet usage for personal use and 45 percent said work related usage rose. 95 percent of users use the same search engine for the PC and mobile. 37 percent of respondents say they are clicking on more paid search links and seeing more display adds. Users 18 to 34 found mobile ads to be more relevant than their PC counterparts. Older users panned mobile ads across the board. As Dignan points out, I agree the major piece of data to be gleaned from this is the fact the younger the mobile user is the more likely they will be responsive to mobile ads. The older users referred to breaks out in this chart below. I’m not surprised by this and I hope the rest of the industry will take heed. When it comes to mobile there may not be an audience unless your product or service skews young. This is likely to change over time but for now it’s the younger set that will allow mobile and advertising to be used as a phrase while others think that the separation of the two is the better way to go.

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Ahhhhh To Be Young and Mobile

I have spent a considerable amount of time in the past year watching the decline and fall of the newspaper empire. At times I have had a ‘you get what you pay for’ take on the situation while at others I find it sad that an important industry is in a rapid downward spiral. Now add to the mix the musings / rantings of Rupert Murdoch and his thought that he can revive his industry through his proposed tactics and you are close to a three ring circus with all clowns and no ringmaster. You see, when I get the most value out of a newspaper it really has nothing to do with the hard news. In fact, I have already heard most of the news that I care about before a newspaper gets my fingers dirty (which I think is one of the cool things about newspapers because there are fewer tactile experiences in the online world). What I devour though in the newspaper is any investigative reporting. Anything that took time to compile and either promotes someone doing good or exposes someone doing bad. That’s one place where the printed ‘news’ works well. There could be others as well. I would like to propose some possible solutions / options for newspapers to consider. Let hard news ‘reporting’ be online and embrace it. The Internet is becoming a more real time medium and the printed word will not be able to compete. As a result, I would love to see in a newspaper a 4-6 page section that is just chock full of snip-its about news items. Just the facts. No opinions. Just a strong aggregation of the high points and no one’s opinion attached. Let me decide what to do next after you have gathered it up for me. Stop telling me what to think. Tell me what you think but don’t force me to think it. Now I am not suggesting that you go the Newsweek route and just have all op-eds all the time because quite frankly I hate that format. It’s arrogant and it is designed to divide and conquer. We have enough divisiveness in this world. What if you just had a strong stable of consistent op-ed type players who clearly identify where there allegiance is and then provide that content for their audience as the other side of the ‘news’. If I don’t like one or the other then I either don’t read it or, even better, I read it to be better informed. Present both sides of arguments REGULARLY as part of your format rather than trying to look balanced by occasionally bringing in someone from the other side as a sacrificial lamb for your readers to offer up to their ideological god. Be truly balanced. Stop taking sides for goodness sake. This Washington Post v Washington Times, right v. left crap is just that. Crap. I would LOVE to see a newspaper talk evenly about both sides of the same coin. That would take guts but I think there is a real market for it. I would read that one for sure. Recognize the real audience. The printed word is more for the thinker, the ponderer (I made that word up so sue me) and the person who wants to digest the news. Online is for the ADHD world we live in of ‘read and reject’ and ‘consume and dsipose’. The quick hit. The surface player. Let the online world serve the ‘real-timers’ and you serve the thinkers. Since an investigative technique takes time to put together there won’t be the ‘it’s old news before the ink hits the paper’ issue. Make a difference. As I stated earlier I think that a newspaper that was out there uncovering the good, the bad and the ugly of the world with long-term investigative pieces that dig deep and create change and impact would be awesome. You would have less staff because you were not concentrating on the minutiae of each insignificant story. Leave that to the online quick hit environment. Be a true change agent. I would pay for that and I think advertisers would to. Embrace bloggers and tweeters. Rather than view the real time nature of the web as a threat and somehow ‘beneath your standards’ embrace it for your readers and help them sift through it. What if you put yourself in the position of telling your dedicated readers that “we trust this or that blog” because of the following reasons. That would be cool. Bloggers would then be a much different animal if your could have a frienemy or co-opetition like relationship rather than a completely adversarial one. Let the engines index your content. This one’s easy. Don’t be an idiot. Stop playing political games. You report news not set public opinion. When you choose sides you actually lose credibility. That’s not reporting that is campaigning. As always there is more and I would love to hear your thoughts. If there is a paper that is doing some or all of these please let me know. Where else could newspapers evolve and take full advantage of the new world media order rather than act like there is a way to preserve their no longer relevant status quo? Thanks for reading and have a Happy Thanksgiving.

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Options for Newspapers in the New Media World Order

This is part two of Secret to Getting Rich on the Internet , series. If you haven’t read part one, you probably should do that first. So if you are reading this you probably read last week’s post, where I promised that I would reveal a secret tactic that can make you rich on the internet. Before i do that, I want to talk about secrets in general for a moment. Quite honestly, most “secrets”on the internet are BS. This is because oftentimes they are bits of knowledge and advice that seem obvious to many, but practiced by few. This is generally because the best tactics are the ones that don’t show their true value until you have years of experience trying them out. Many of the most valuable “secret” tactics (including the one below) are things that many of us do everyday but are not aware of it. And the secret is… Building strong relationships with the people that matter most . Building strong relationships has historically been the cornerstone of success. Sometimes the internet and social media fools us into thinking that we can do anything we want without anyone’s help. If you think that, you are dead wrong. No one lives on an island–we all work and play in the same cyberspace. Building strong relationships can be a powerful tactic in advancing your personal and professional life because it enables other people to feel empowered when you succeed. The only downside to this tactic is, to do it effectively, you have to focus on the people that matter most. People that matter most?? Don’t all people matter? Unfortunately if you are going to use relationship building as a tactic you have to segment people effectively in order to get the most out of your effort. In short, you can’t be friends with everyone! So who matters and who doesn’t? For each person this may be different, but I like to break people down into two groups. People that are excited about what you are doing should be your first target for building relationships. When people are excited about something they generally tend to talk about it early on, and then as their interest passes they find something else. If you can effectively build a solid relationship with that person then you will be at the forefront of their thoughts as long as you keep the relationship alive. They will then turn into your strongest brand advocates because they want to see you succeed. People that you want to be excited about what you are doing should be your second target. These are the folks that are maybe influential in your industry. They are the ones that can help spread your vision into other networks that you aren’t a part of yet. Or they might just be the person that you know would truly benefit in what you are doing. So now we know which types of folks to target, the real question is how do we actually build these strong relationships? Well, I think that’s a topic for another post, but one way to start learning how to develop strong relationships is to follow a few folks, that I saw in Vegas, that are amazing relationship builders. Relationship Building Gurus: Dana Lookadoo Joanna Lord Jon Henshaw Dave Snyder

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Cup of Joe: The Secret to Getting Rich on the Internet, is in Las Vegas – Part 2

Interactive marketing as a whole is a good place to be relative to the rest of the marketing world. Anywhere where the worst numbers show low single digit decreases and the happy numbers are still in the positive teens despite a continued overall economic morass you have to smile at least a little. We need to, however, remember that the overall interactive marketing is doing fine it is still like any other market. That means, simply, that some industries are going to be much better off in the interactive space than others. It is not a silver bullet for everyone. Forrester is starting a series of reports that tell just how particular industries are utilizing the interactive marketing environment. The first is called “US Interactive Marketing Forecast by Industry, 2009-2014″. It is interesting to see how some of the verticals are using the medium in its various forms and what lessons can be potentially learned. Not surprisingly it’s the retail and financial sectors that account for nearly 1/ 3 of the interactive spend and that trend is likely to continue through 2014. What is interesting is that their overall marketing budgets still hold room for their growth to be significant. I wonder when other industries will find that they are completely under utilizing the Internet channel and will take more of their traditional spend online? Our readers are knee deep in this stuff every day. Do you see any verticals / industries that may be missing the boat to this point? Where are there spots in the B2B and B2C world that will be hot growth areas for the next five years for interactive marketing. C’mon now. Don’t think you have some big secret that you can’t share. Remember that 99.999 % of the people that hear your ‘great idea’ probably couldn’t even begin to figure out how to execute it so don’t hold back.

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Forrester Looks at Interactive Marketing by Segment

by Chris Allison ( @neboweb ) Social Media Strategist at NeboWeb . I’ll cut to the chase. Twitter isn’t a fad. It’s not going away. Let me tell you why: They Have Industry Recognition Industry giants can be intimidating for any new business, especially on the web. Since Twitter’s inception, we’ve seen multiple companies make offers to acquire the young service, and we’ve seen multiple companies get turned down. A lot of people were thinking, “Hey, why didn’t they take the money and run?” I know I was. But, it seems the folks at Twitter had bigger and better things on their mind. Besides fighting off the temptation to give into lucrative acquisition offers, Twitter has had to face the looming threat that all startups face: what happens when Google decides to do what you’re doing? Yikes. This question has gotten even scarier for social startups – what happens when Facebook decides to do what you’re doing? Double yikes. But, Twitter has stood the test of time and managed to fight off the major industry players. Facebook users can update their Twitter accounts with a simple application, fan pages have a built in utility to update Twitter accounts, and Google and Bing are now showing Tweets in their search results . Win. Win. Win. Win. There Is No Replacement Besides fighting off internet giants like Facebook and Google, you would suspect that Twitter would also be facing heavy competition from copy cat services. After all, making a micro blogging platform isn’t that difficult, but, then again, the platform itself isn’t Twitter’s main advantage over competitors. Those trying to duplicate Twitter’s service would be faced with overcoming Twitter’s first mover advantage, their piles of funding, and their existing relationships (see paragraph above). With all of these advantages, it’s no surprise there hasn’t been much real competition from similar services. Simply put, if Twitter were Myspace, there is no Facebook. The Mobile Web Is Here So, maybe Twitter isn’t falling to competition any time soon. That doesn’t mean people won’t just quit using it. What’s to keep Twitter from becoming just another Second Life? The answer is mobile. There are three reasons why mobile is important to Twitter’s success: Mobile is easy. Instead of using an isolated desktop application or piece of software that limits use to specific times and places, mobile presents an easier, less cumbersome way for people to use Twitter: on the go, anywhere, anytime. Mobile is real. Because Twitter can be used and viewed on the go, its content is more than just tech talk floating in cyberspace. It’s real updates about things beyond the monitor: Mobile brings the value of conferences, speeches, concerts, accidents, crimes, parades, inaugurations and more to the folks who weren’t there. Mobile is the direction the internet is headed. E-marketer estimates US penetration will near 100% by 2013. And, it’s not just talking and texting anymore. The mobile web is here . Unlike Second Life, Twitter doesn’t propose an alternate reality. It proposes a simple way to better understand our current reality. Tweets ranging from “what I had for breakfast” to “Michael Jackson died” give followers world-wide a better grasp on the activities and thoughts of real people. Twitter isn’t for everyone. Some people just aren’t interested in real-time news, objects of local interest, or the status updates of friends and family, but an increasing number of people are. With their sealed market position and a platform that makes mobile usage easy and compelling, Twitter isn’t going anywhere soon. If you’ve been waiting for the fad to fade, get ready for a long wait. Image via xotoko on Flickr © 2008 TwiTip Twitter Tips . 3 Reasons Twitter Is Not A Fad

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3 Reasons Twitter Is Not A Fad