Alert Blog Reviews

Back in November we talked about AOL’s need to trim their headcount by some 2,500 people . At the time the hope was that enough would walk away from their positions to avert the need for playing the bad guy and actually firing anyone. Well, according to All Things Digital the numbers didn’t quite add up with that plan and now AOL needs to start the proactive force reduction. Call it what you will. Here is some information from the ATD article In November, AOL CEO Tim Armstrong said he needed 2,500 “volunteers” to give up their jobs, but not enough of them got the message — only 1,100 walked away on their own. Now Armstrong is entering the second phase of his corporate slimdown, and is firing some 1,000+ employees. AOL officials say the company has begun notifying European employees of its plans to shut down many of its offices there, and has started tapping some American workers as well. The bulk of the US layoffs are slated for this Wednesday, the company says. This is a very sad story indeed. While we keep hearing forced words of hope and encouragement that “things have turned around” we get crap unemployment numbers in December and news like this from one of the industries that is supposedly “doing well”. Let’s be honest, you need to simply count your blessings if you are in a pocket of performance no matter what industry you call home and the online space is no different. To underline just how different this world is the following was noted in the article written by Peter Kafka. The company hasn’t released a breakdown of cuts by territory or by department. But I’m told that the company’s editorial/content production staff, which Armstrong and his lieutenants have been emphasizing as a priority in recent months, will not remain untouched. This just means that the outsourcing of content production is likely the way that AOL will go more and more. Pure speculation on my part but if your strategy moving forward is creating more and more content then taking away part of that internal team just means it’s likely cheaper to outsource. The full release can be found at ATD but the closing remarks are as follows. We will be offering packages to impacted employees in the U.S. that will include severance, benefits and outplacement assistance, among other things. All of our cost alignment work is about ensuring AOL’s sustainability and future success. Project Everest is the completion of phase one of AOL’s turnaround. Interesting how they name something like this as if it were a military undertaking and the curious use of a mountain’s name that few have conquered and many more have failed to climb. Pilgrim’s Partners: SponsoredReviews.com – Bloggers earn cash, Advertisers build buzz!

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AOL Employees to Be “Involuntarily Laid Off”

Tweets appear to be a pretty powerful 140 characters in some areas these days. In fact, based on this story there may be a whole new slice of the legal industry that can be created. Imagine the TV ad at 2 am “Has someone tweeted something about you that isn’t true? Have you suffered damage to your life in general because of a Twitter user with a mean streak? The Law Offices of Twit, Tweet and Twote can help you get your good name back one character at a time.” I just got a shiver up my spine just thinking about that as reality but in this new world order you never know. I bring this up because it appears that some people are not taking tweets lying down and taking legal action regarding comments. This is not the same as the imitator accounts suits that cropped up last year. This one (unfortunately) involves Kim Kardashian and a diet doctor (I am going to let you insert your own comments here because I don’t want to get sued but it’s so tempting). Media Post reports The doctor behind the Cookie Diet has sued celebrity Kim Kardashian for allegedly defaming him in on Twitter. The reality TV star allegedly tweeted in October that Dr. Sanford Siegal was “falsely promoting” that she was on the cookie diet. “Not true! I would never do this unhealthy diet! I do QuickTrim!,” she allegedly said via Twitter. “If this Dr. Siegal is lying about me being on this diet, what else are they lying about? Not cool!” In a lawsuit filed last week in state court in Florida, Siegal alleges that these statements are false and defamatory. The diet doctor also alleges that Kardashian — who reportedly earns $10,000 per tweet as an endorser — was on QuickTrim’s payroll at the time. This dust up occurred when the doctor linked to an article about his diet that claimed Ms. Kardashian was using his diet. A cease and desist ensued and the doctor took the link down. Here’s where the ‘pay per tweet’ issue takes center stage in light of recent FCC rules that have gone into effect. Regardless of whether Siegal can prove libel, the allegations in the case highlight some of the issues the Federal Trade Commission aimed to address with its new blogger rules. The FTC’s new guides, which took effect Dec. 1 (after the alleged Kardashian tweets), state that bloggers should disclose all material connections between themselves and companies whose products they write about. Kardashian allegedly touted QuickTrim while disparaging the Cookie Diet without disclosing that QuickTrim was paying her, according to Siegal’s lawsuit. So what’s the law here? You have Kardashian allegedly making money on a tweet but not making note of it. Do the new disclosure rules apply to ‘micro-bloggers’ as well as bloggers? Was the doctor legally responsible for linking to a third party article that was believed to be untrue? Apparently there is no clarity around this because different government agencies may see each situation differently. Some government agencies might view that link as an endorsement of the article’s content, said Eric Goldman, director of the High Tech Law Center at Santa Clara. In late 2008, the Securities and Exchange Commission said in proposed new guidance that companies could be liable for fraud if they link to material created by other publishers that contains false information — even though the federal Communications Decency Act says sites are immune from liability for material created by third parties. Despite the SEC guidance, Goldman says it’s not at all clear that either courts or government agencies would view the links to news articles on CookieDiet.com as problematic. “We don’t know the answer to the simple question: Are you endorsing content by linking to it?” So who will win on this one? We may never know. The laws and more importantly their enforcement are so new there is going to be some rough sledding ahead for some social media folks. These matters of law will take time to develop like all other Internet law has. With the economy still stumbling along and the litigious nature of our current society many might start looking for social media opportunities to hit the legal judgment lottery. As a result there may be a run on these kinds of things. While it will be interesting to watch this may serve as a cautionary event for many in the new world order of the blogosphere and micro-blogsphere alike. Or it may turn out to be a non-event. Your take?

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Social Media Lawsuits: Another 2010 Trend?

You don’t have to look very far, especially in the online space, to find a disgruntled AT&T wireless customer. If you would like to increase your likelihood of finding a seething AT&T wireless customer just ask around in New York and San Francisco for iPhone users. This, in and of itself, is not news. As a result though, AT&T faces reputation issues that are extending beyond the initial complaints about service. As the company struggles to maintain some positive buzz it is running headlong into the ‘perception is reality’ of today’s world. When there are article headlines on CNNMoney.com like this one, “AT&T: The Most Hated Company in iPhone Land” , it’s hard to not cringe no matter how you feel about the company, its service or anything else. One thing that the article does point out is that AT&T may be a victim of its own iPhone success. Analysts say AT&T’s problems would have happened on any network that carried Apple’s (AAPL, Fortune 500) iPhone because of the overwhelming amount of data downloaded by iPhone users. Over the past three years, AT&T’s data traffic increased 5,000% because of the iPhone. “The challenges that AT&T has are being faced by a lot of operators around the world: Very rapidly growing usage coupled with dense populations,” said Daniel Hays, wireless expert and partner at consultancy PRTM. “Would it have been different on Verizon? Probably not.” Now, of course Verizon would dispute that position and they have been doing so with their “There’s a map for that!” campaign. Verizon’s ‘first to market’ ads had to be responded to, in a sense, by AT&T which put AT&T on the defensive. The results are some pretty weak ads using a B-list celebrity that don’t do much to fight off the perception that AT&T is just a poor service provider. I was enlightened to some degree by the CNN article despite the headline. It pointed out some of the cold hard realities of being the network for iPhone users. The biggest is that iPhone users have increased the data traffic on the network at the incredibly large percentage noted earlier. AT&T admits that service in two of the most important metros for the wired set, New York City and San Francisco, are below their standards so they at least admit that they have issues. Regardless of that admission though the following is the reality they face: It’s not just New York and San Francisco iPhone users who are grumbling. An annual Consumer Reports study recently rated AT&T (T, Fortune 500) the worst in customer satisfaction in 19 cities across the country. (Rival Verizon Wireless rated No. 1 in the study.) This stuff spreads like wildfire online and becomes bigger and bigger if not handled well. To this point it appears as if AT&T has not been doing such a good job of turning that perception around. A perception that may have some cold hard reality attached to it might come off better if addressed proactively rather than having the current reactive stance (My opinion of course and we would love to hear yours ) So how do you know that the ‘you know what’ has hit the fan with your company’s reputation online and offline? You become the butt of a Saturday Night Live joke. “It was reported this week that Google would soon launch its own cell phone as a challenge to the iPhone,” said “Saturday Night Live’s” Seth Meyers on Dec. 19. “Also a challenge to the iPhone? Making phone calls.” So, all of you online reputation management experts out there what do you think AT&T should do? Is there anything it can do? A little end of the year exercise in applying all that theory might do us all some good. Let’s hear it.

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AT&T’s Struggles With Reputation Continue

After reading how you should plan out your tweets , I thought of how you can fully utilize groups when retweeting. There are many Twitter clients out there, but I use HootSuite to schedule tweets and create custom columns or groups of specific people you follow.  Creating these specific columns, which we can thank to Twitter clients, allow for you to keep tract of any tweet that you may have missed. Think about how much time you spend scrolling through your home feed and retweeting what was just tweeted. And when you usually make that retweet as soon as the person tweeted it.  Doing this not only wastes valuable time, but it makes retweeting the content a “joke”. What is the purpose of retweeting? There are times when something you retweet is valuable to the followers that are following you and not the person who originally tweeted. Then, there are times when you retweet what your followers already received from that person who originally made the tweet.  I believe the true purpose of retweeting is to help out the person who originally made the tweet by spreading out their content. Theoretically, if Pete Cashmore from Mashable tweeted “ Drunk Driver in Texas to be Named on Twitter “, his 1.8 million followers could all make two decisions. First, they could all retweet this to most likely everyone that has already seen the tweet, which would not be very valuable. Or they could spread out the tweet throughout the whole entire day, without Pete or anyone on Mashable having to tweet the article again, so anyone that might have missed it when it was first tweeted. How do you prevent yourself from retweeting right away? Create customized columns with your Twitter client. Think about the typical people that you follow and retweet what they have tweeted.  Group these people together and keep in mind that the more followers you have the more columns you will want to think about creating. For instance, if you have 1,000 followers or less than 5 columns should allow you to have all the retweets you want to make later all ready at the top and not “hidden”.  On the other hand, if you have say over 10,000 followers, I would consider that you create more specified columns. From doing this, you will ensure the mission of retweeting what you wanted to retweeted is completed and valuable. © 2008 TwiTip Twitter Tips . Customized Columns for Valuable Retweeting

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Customized Columns for Valuable Retweeting

OK, I have learned my lesson. I am going to tell you right out of the gate that when I read this piece of information about Twitter turning a profit in 2009 I was a bit skeptical. Now, the second part of this is that the source, BusinessWeek, is well, BusinessWeek so I tend to pay attention a bit more. Well, the times they are a changin’ for sure because the distinction between the venerable BusinessWeek and the rest of the Internet space may be less noticeable than before. As I went through the article I read the following In October, Twitter said it had struck multiyear arrangements that make users’ short blog postings available on Google.com and on Bing, which is run by Microsoft. Those agreements carry sufficient value to help Twitter achieve a small profit for 2009, say two people familiar with the company’s finances , who asked to remain anonymous because Twitter’s books are not a matter of public record. I added the italics because I now immediately place this story in the category of rumor. I suspect that if Twitter wants people to know that it turned a profit, no matter how big or small, they will let us know. Do I think they actually did turn a profit? I honestly don’t know because I don’t do their accounting and I haven’t spoken to ‘sources’ who think that leaking corporate data is cool. Now, of course, let’s not discount the possibility that Twitter allowed the leaks but now we are getting into silly territory. What this looks like though is that BusinessWeek is starting to sound more like the tech blogs and new world media that it has fought against. Verify facts with the company being covered? Nope. Two anonymous insiders will do because the story is “hot”. Oh boy. The one thing that is certain is that the biggest revenue generator (maybe only?) are the deals that were struck with Google and Microsoft for the Twitter feeds to be indexed in the search engines. These are rumored to be in the $25 million range with $15 million from Google and $10 million from Microsoft. If these numbers are indeed accurate I have to wonder what the $5 million difference is since the two companies are essentially getting the same data. Your speculation is welcome in the comments section here, as always. Another part of the ‘information’ that was ‘leaked’ to BW was the fact that Twitter has been cutting expenses and has now been left with people being the bulk of the expense to run the service. The company used to pay a lot of money to telecommunications companies for distributing billions of text messages over wireless networks. Twitter users can send and receive messages over both its Web service and text messages. Now that Twitter has become so popular, it has gained bargaining power with telecom companies and has managed to renegotiate so many deals with carriers that the company pays far less for the services. With 105 employees and estimates placing the needed money to run the operation at $25 million per year either those 105 people are making some nice coin or they have deals that are starting to look like being a pre-IPO Google employee. Either way, good for them. So as always is the tendency when looking at Twitter we must try to figure out just what will happen in the future to make more money through the widely used service. The BusinessWeek article tells us Over the last year, however, executives have started to talk about the various ways the company has been exploring to generate revenue. In addition to the search deals, Twitter plans an advertising program for early next year. The company also will charge for commercial Twitter accounts that would let businesses analyze tweet traffic. Get ready for 2010 to be a big year for Twitter as the world watches how they integrate advertising into the Tweet stream. Also, if you are a company you better make a little budget room for whatever commercial account services become available. Nothing was ‘leaked’ about how much that would cost so your guess is as good as ours or BusinessWeek’s or some anonymous guesser source.

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Twitter Profitable in 2009?

Although article marketing may simple like a simple enough task, there are quite a few particulars once you get into the meat of making your article SEO friendly and highly effective.  This statement however is not meant to frighten you away from using article marketing as a powerful tool, but instead to educate you on how to make sure that your time and efforts truly pay off.  By following a few simple rules you will see a much larger return than if you simply write an article and post it hoping for dramatic results. In fact, if you have published an article, or a few dozen and not seen any positive ranking results from your efforts chances are you have failed to follow a few of the basics that are elementary but important.  For instance, when it comes to successful article marketing proper placement is a vital tool.  A few quick hints about the structural nature of your article construction and you will be well on your way to making a turn around on your time investment or your monetary investment if you outsourced the task to someone else. The best place to start is with the basics, which means taking a good look at your title and the construction of your title key phrase in the introductory paragraph.  First off, your title should always contain your keyword phrase at the beginning instead of the end. While it may be tempting to write something catchy such like The top ten tops for dog training you can bark about, the phrase Dog training: the top ten tips will actually do better for you. The reason why is because you want your title phrase near the beginning of your title so that search engines correctly identify it and see it.  In the same way, you want to place your title phrase within the first hundred characters of your article.  While these tips are simple, they can make all the difference.  Follow the same rules when it comes to the rest of the paragraphs in your piece and your headings and subheadings and you will be much closer to reaching your final goal of excellent rankings simply from article marketing.

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Article marketing for dummies

Before we get into the meat of the article I have a challenge for you. Say “Top Twitter Trends” 3 times fast. Frustrating isn’t it. Every time I try it I end up saying “Top Twitter Twends” thus giving the Baba WaWa (Barbara Walters for you young kids) sound to it. As you have likely guessed I think I may have too much time on my hands so let’s get back to the real deal. Twitter is one of the Top stories of 2009 because of its tremendous growth, the tremendous amount of media attention it has gained and the general feeling that 140 characters is more than enough to form a relationship with. What the folks at Twitter have done, in particular Chief Scientist Abdur (don’t these people have last names or when they come on board the Twitter team do they have to even shorten their names as well?) is take a look at the top trends that have been ID’d by Twitter users for 2009. Fun stuff. Not earth shattering but fun. At the Twitter blog Abdur says : In 2009, Twitter’s Trending Topics helped us understand what was happening around the world showing us that people everywhere can be united in concern around important events; excited about a new movie; or geek-out about a major new technology. Among all the keywords, hashtags, and phrases that proliferated throughout the year, one topic surfaced repeatedly. Twitter users found the Iranian elections the most engaging topic of the year. The terms #iranelection, Iran and Tehran were all in the top-21 of Trending Topics, and #iranelection finished in a close second behind the regular weekly favorite #musicmonday. So while the blog lists the Top 10 in each category we here at Marketing Pilgrim have decided to shorten our presentation to the Top for each. Why? Because we are all about continuing the move toward abbreviated, half information that the world seems to crave. Oh, and by the way, if you are using Twitter for business purposes or if you are thinking that the users of Twitter are thinking ‘deep thoughts’ outside of Iran you can stop here. A look at the Top 5 people getting attention should be enough to tell you where the bulk of Twitter users minds are and that deep thinkers need not apply. News Events 1. #iranelection 2. Swine Flu 3. Gaza 4. Iran 5. Tehran People 1. Michael Jackson 2. Susan Boyle 3. Adam Lambert 4. Kobe (Bryant) 5. Chris Brown Movies 1. Harry Potter 2. New Moon 3. District 9 4. Paranormal Activity 5. Star Trek TV Shows 1. American Idol 2. Glee 3. Teen Choice Awards 4. SNL (Saturday Night Live) 5. Dollhouse Sports (Teams, Events, Leagues) 1. Super Bowl 2. Lakers 3. Wimbledon 4. Cavs (Cleveland Cavaliers) 5. Superbowl Technology 1. Google Wave 2. Snow Leopard 3. Tweetdeck 4. Windows 7 5. CES Hash Tags 1. #musicmonday 2. #iranelection 3. #sxsw 4. #swineflu 5. #nevertrust So there you go. The Top Twitter Twends (darn it…..Trends!) year in review. Your thoughts in 140 characters or less?

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Twitter Trends – Another Way to See 2009 in Review